Guest joins the Wi-Fi but no sign-in page appears
If guests connect but never see the portal, a few questions will tell you whether the fault is in the access point, the VLAN mapping or the phone itself.
Step 1
After joining the Wi-Fi, does the phone show a "Sign in to network" notification?
iPhone and Android show this on their own when they detect a portal.
If the wizard did not solve it, write to us with your device id; remote support is included. Ask for support